Frequently Asked Questions on our Branded Mugs

How long will my order take?
For corporate branded mugs the tunaround time is about 1.5 - 2 weeks.  For printed stubby coolers with your logo or image the turnaround time is up to 3 weeks.  If you do need the promotional items quicker then please contact us and we can work out a quicker turnaround time.

Is there a specific artwork file format needed for my logo?
Yes!  If you can supply your artwork in either Adobe Illustrator EPS or AI saved with vector lines.  Adobe PDF saved with Vector lines is also acceptable.  If you do not have these formats we can convert your jpeg or other formats for $45 (may vary depending on complexity).


Will I save money if I order in bulk?
Yes!  Please contact our friendly staff to obtain a written quote.


Do we deliver overseas?
For custom branded cerramic mugs and other promotional drinkware unfortunately at this point we are only able to deliver to Australian customers.  

What Payment method do you accept?
We accept Credit Card, Bank Deposit and Cheques!